Feedback and Complaints
Your voice is vitally important to us and we welcome the opportunity to hear about your experiences. Submit feedback or a complaint using the form at the bottom of this page, learn more about our procedures for addressing feedback or view common questions about the process here.
Feedback & complaints policies
Learn more about how we address your concerns below.
Feedback and Complaints form
Feedback & Complaints FAQs
You can submit feedback or a complaint:
- Online via our website
- By email or phone
- Anonymously if you prefer
We take all concerns seriously and will respond promptly.
Our after-hours team is available outside business hours to respond to urgent maintenance requests and can be contacted on 1300 156 555.
The Onsite Shared Support Provider for your property can help with urgent support requests or troubleshooting your assistive technology.
If you have an emergency that needs police, fire or ambulance attendance, call 000
Non-urgent tenancy matters will only be responded to during business hours.
Contact Liverty today
Discover why Liverty is leading the way in SDA in Australia. Contact us today to chat about our customised properties that you can call home.